Carolina Fiberglass Pools is a family owned and operated small business specializing in customized pools built with quality and care. A member of the Rowan Chamber of Commerce and active within the community, the team is composed of Ken, his wife and two of his four sons.
Meet the team:
Ken Osterhus, as owner and manager, is the leader of Carolina Fiberglass Pools. Ken is a licensed NC General Contractor. Ken leads the construction team in the daily operation of the business. He is ‘hands-on’ through the entire installation and construction process. Ken is also part of the sales team. Ken’s expertise with pool equipment is appreciated as customers choose from a variety of equipment options. With a good eye for design, he works directly with customers to design the pool of their dreams.
Cyndi Osterhus, Ken’s wife, is the first point of contact for customers. A retired educator, she is the perfect liaison for customers as they seek answers to questions on options, features, and cost. Cyndi quickly responds to emails and phone calls to build early relationships with customers in an effort to prepare the right information and models for Ken’s site visit. Cyndi schedules site visits, service calls, and assists with zoning and building permits.
Eric Osterhus is experienced in pool installation. Working with his father since the inception of the business, he has had the opportunity to learn the business from the ground up. Ken relies on him for several important key points in the pool installation process, including pool leveling, precision cutting of pavers and stones, and retaining wall installation.
Ken and Cyndi at Leisure Pools Corporate, December 2017